FAQ



관리자
1 Jan 2020
Views 6
There are two types of Dr.Bacteres: Fragrance-fee and Lavender scented. The fragrance-free type is mainly used as disinfectant and the lavender-scented type is mainly used as deodorizer. Even though the product is safe for dogs to lick, keep your dogs from licking it and let it dry completely or wash off with water after spraying it over bowls or toys. Also, do not spray both products ‘directly’ to your pets since they not classified as animal sanitary aid. If your pets have any allergic reactions after licking the product, stop using is immediately and visit the nearest veterinary clinic to consult your Vet.
관리자
1 Jan 2020
Views 24
Cata’ ear canals are less curved than in dogs. Using Aroma Ear Cleanser can remove earwax or other ear secretions from the wall of external auditory meatus by increasing moisture in them. This product also contains patented antibacterial ingredient and natural moisturizer that prevent from otitis externa. However, do not apply this product to kittens younger than 3 months. We recommend wiping off the product using a cotton swab after cleaning the ears for those with small ear canals.
관리자
1 Jan 2020
Views 5
Since LAMER stick snacks do not contain any preservatives, they are sterilized while completely sealed using retort sterilization method to keep them fresh. Sometimes the package could have been damaged in production or packaging process. If the products are exposed to air for a long-period, this may cause them spoil and inflate. In this case, do not feed them to your dogs and please contact your local distributor or our head office at main phone number (+82-31-906-7325-ext. 2).
관리자
1 Jan 2020
Views 68
Our products are veterinary exclusive products that can be purchased at veterinary clinics only. Please refer to ‘Product Distributors’ to find the nearest local veterinary clinics. We recommend contacting your vet before you head to the clinic, since each clinics may differ in products they carry. Please contact us at main phone number (+82-31-906-7325-ext. 2) if you are not able to find the nearest distributor or would like to know further about the product distributor/veterinary clinic that sells the product that you’d like to purchase.